1. When will my cookies be shipped and how are they delivered?
All 6-pack and 12-pack orders are shipped every Monday and Tuesday, straight to your door via tracked delivery. They arrive baked and ready to eat, sealed for freshness and pure gooey goodness. We deliver across Canada and the USA.
2. Do you offer free shipping?
Yes! We offer free delivery on all orders over $150 — whether you're ordering for yourself or stocking up for a party. For smaller orders, shipping rates are calculated at checkout based on your location.
FOR WHOLESALE
3. What is the lead time and shipping process for wholesale cookie orders?
Wholesale cookie orders (100–10,000 units) are shipped within 14 to 30 days and delivered directly to your business. All wholesale cookies arrive frozen and ready to bake, so you can serve them warm and fresh on demand.
4. Do wholesale cookies come baked or frozen, and how should I store them?
All wholesale orders arrive frozen and unbaked to ensure maximum shelf life and freshness. Cookies come in 90g or 70g sizes, and can be stored frozen for up to 6 months. Just bake and serve for that fresh-out-the-oven vibe.